Your best customers are the ones you get to keep.

Acquiring a new customer can cost 5X more than retaining an existing customer. Getting Gravy is like having an instant retention department without having to hire.

Get Your Free Proposal

in failed payments to businesses like

Your best customers are the ones you get to keep.

Acquiring a new customer can cost 5X more than retaining an existing customer. Getting Gravy is like having an instant retention department without having to hire.

Get Your Free Proposal

HUMAN

in failed payments to businesses like

Integrate with your favorite payment providers and platforms

Learn More About Your Churn

Set up a 30-minute call and talk to one of our failed payment specialists.

Find out how to pull failed payment data.

See how your metrics compare to industry standards.

See how much failed payments are impacting you and how much you could be recovering

Get Your Free Proposal

Perks & Benefits

Done For You

We handle all aspects of failed payments as an extension of your brand. Superior customer experience for the best in class recovery rates.

Your Customers Stay Engaged.

Customer relationships are the core of any business. Unlike dunning software — Gravy maintains your customer loyalty regardless of their situation.

Full-time Retention Specialists.

You can outsource automation, but should you outsource your customer relationships? We ensure you get the top customer retention specialists.

Your Lifetime Value Increases.

65% of revenue comes from existing customers. Ignoring them is a recipe for disaster. It's our duty to change how customers expect to be treated.

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What they say...

Imagine having a 24/7 engagement team that contacts customers within hours of a failed payment, updates billing information and saves clients you worked hard to win. Gravy took my recovery rate from 33% to 79%.

Amy Porterfield - Online Marketing Expert

Gravy means it when they say 'Everybody wins'. They’re invested in becoming a part of your internal team while delivering personalized and heartfelt service to your clients. Thanks to them, my failed payment recovery rate has grown to 68%.

Nicole Walters - Business Consultant

Doubling Bryan Harris' recovery rate put $50,000+ back in his business

Bryan Harris - Videofruit

When we hired Gravy, it was such a huge burden lifted off [our] shoulders knowing that our team was being taken care of, that I didn't have to worry about that side of the business anymore, and that our customers were feeling supported.

Jamie Dana - Self-made Entrepreneur

From losing $15,000/mo to recovering over $30,000 with an over 70% recovery rate

John Neese - Platform University

We’ve Returned

$362,905,412

Join us in returning $1 BILLION by 2023

Book a free failed payment consultation with one of our customer retention specialists

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